PRACTICAL GUIDE

DigiLocker: issued documents versus uploaded scans

Know whether a document came from its issuer or was uploaded by you, then use the appropriate record for the task.

IndiaDigital editorial · Updated 5 October 2026

Explore Identity & certificates →

Open DigiLocker ↗

Official service: National e-Governance Division. IndiaDigital is independent. Enter identifiers, credentials and OTPs only on the authority’s service.

Take it step by step

  1. Sign in only through the official DigiLocker service or its official app.
  2. Check Issued Documents for records supplied by participating issuers.
  3. Treat Uploaded Documents as files you added yourself; uploading a scan does not make it an issuer-provided record.
  4. If a record is missing or incorrect, use the issuer/DigiLocker guidance rather than changing the official document locally.
  5. Before sharing, confirm which document and verification method the receiving institution requests.
A CONCRETE EXAMPLE

A situation to try.

A scanned marksheet you upload and a marksheet fetched from its issuing board are different records. Choose the issuer-provided record when that is what the institution asks for.

Use the tool’s synthetic example first where available. The example here explains a decision; it is not a reported benchmark result.

Before you call it done.

  • Read the issuer and document details.
  • Check whether the record is issued or uploaded.
  • Keep issuer signatures and QR codes intact.

Know the limits.

Acceptance and required verification depend on the receiving service. Re-encoding, merging or editing an issued PDF can affect its signature or verification; use an unchanged original for that purpose.

Evidence and scope

Authority instructions, not an IndiaDigital application service. Sources reviewed on 5 October 2026; confirm current requirements on National e-Governance Division’s website.

The official source below establishes the service route and its instructions. It does not certify eligibility, an approval or a processing time.

Official evidence: DigiLocker: document FAQs ↗

How we verify outputs · Device compatibility

Helpful preparation tools.

Try India official-service finder ↗

Preparation tools process locally. Official service links take you to the authority’s website. Inspect any exported copy before sharing it.

Keep learning

Explore related tools → · All guides →

Search by task, format or tool name.